Get in Touch
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Contact us by Email
Your opinion matters to us. Do not hesitate to send us your questions, wishes and even suggestions for improvement.
Contact us by Phone
If you prefer to speak directly with us, you can contact the customer service through the contact telephone (+34) 922 363 726.
Visit us in Person
Is there a better way to know ourselves than to see ourselves in person? … Visit us at Calle la Longuera, 114, 38418 Los Realejos, Santa Cruz de Tenerife, Spain.
Answers to common questions
We’ve compiled a list of answers to common questions.
- Do we need a car in Tenerife?
At Route Active Hotel we have a car rental service with a certified quality of service.
- How can I get from Tenerife International Airport to Active Route Hotel?
There are regular scheduled bus transfers from Tenerife International Airport.
- Is there mountain bike hire in Active Route Hotel?
We have partnerships with many of Tenerife’s premier sports shops and rental companies which give you exclusive discounts on equipment rental and activities.
- How far is Active Route Hotel from Teide National Park?
The fastest route to get to the Teide National Park is via the TF-21 road with a driving time of 1 h 4 min and a distance of 43.4 km.